Returns & Exchanges

At Furniture Superstore, we want you to love your home, which is why we offer a 30-day satisfaction guarantee on most items. If your new piece doesn't fit your space perfectly, our hassle-free returns process is designed to make things right.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to submit a return request within 30 days of delivery.

• 2.
  Prepare the Item

  Disassemble the furniture if necessary and pack it securely in its original packaging with all hardware and manuals included.

• 3.
  Schedule a Pickup

  For large furniture items, our logistics team will contact you to schedule a convenient time for professional curbside collection.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.